Privacy Policy
CodeLumix Mobile Applications
Effective Date: June 11, 2026 | Last Updated: June 11, 2026
This Privacy Policy explains how CodeLumix collects, uses, stores, and protects information when you use mobile applications developed or published by CodeLumix. By installing or using our apps, you agree to the practices described in this policy.
1. Scope of This Policy
This policy applies to CodeLumix mobile applications available through app stores or other authorized distribution channels. Some apps may include additional privacy notices for specific features. If there is a conflict, the app-specific notice applies to that feature.
2. Information We Collect
Information you provide
Content you enter into our apps, account details, support messages, preferences, and any information you choose to save or share through the app.
Device and usage data
Device model, operating system version, app version, language, region, feature usage, session activity, diagnostics, and crash reports.
Permissions-based data
Only when a feature requires it, an app may request access to permissions such as camera, microphone, photos, storage, location, contacts, or notifications.
Payment data
If an app includes paid features, payments are processed by Apple App Store, Google Play, or another authorized payment provider. We do not store full payment card details.
3. How We Use Information
- Provide, operate, and improve our mobile applications.
- Personalize app settings, saved content, preferences, and user experience.
- Analyze performance, diagnose crashes, and fix technical issues.
- Protect users, prevent fraud, enforce our terms, and maintain app security.
- Respond to support requests, feedback, and legal obligations.
- Send important service notices, updates, and optional promotional communications where permitted.
4. App Permissions
Our apps request device permissions only when they are needed to provide a feature you choose to use. For example, a camera-based feature may request camera access, an audio feature may request microphone access, and reminder features may request notification access. You can disable permissions at any time in your device settings, but some features may stop working as a result.
5. Data Storage and Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Some data may be stored locally on your device, such as app preferences, cached content, saved items, or offline data. You can remove local data by using in-app controls where available, clearing app storage, or uninstalling the app.
Account-related data is retained until you delete your account or request deletion, unless a longer retention period is required by law or for legitimate business purposes.
6. Third-Party Services
We may use trusted third-party services to operate, analyze, and improve our apps. These providers process information according to their own policies and our instructions where applicable.
| Service Type | Purpose |
|---|---|
| App stores | App distribution, purchases, subscriptions, updates, and reviews. |
| Analytics and crash reporting | Usage analytics, diagnostics, performance monitoring, and crash logs. |
| Cloud and backend providers | Hosting, databases, authentication, storage, and APIs that power app features. |
| Authentication providers | Optional sign-in features such as Apple, Google, email, or other supported login methods. |
| Customer support tools | Handling support messages, bug reports, and product feedback. |
7. Sharing and Disclosure
We do not sell your personal information. We may share information with service providers, app store operators, professional advisors, law enforcement or regulators when legally required, or another organization in connection with a merger, acquisition, financing, or sale of assets.
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
8. Security
We use reasonable technical and organizational safeguards to protect information against unauthorized access, loss, misuse, or alteration. No internet or mobile service is completely secure, so we cannot guarantee absolute security.
9. Children's Privacy
Our apps are not directed to children under 13, or the minimum age required in your country. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
10. Your Rights and Choices
- Access, correct, or update your personal information.
- Request deletion of your account or personal data, subject to legal retention requirements.
- Withdraw consent for optional permissions by changing your device or app settings.
- Opt out of non-essential analytics or marketing communications where available.
- Request a copy of certain personal data in a portable format where required by law.
11. International Transfers
We may process and store information in countries other than your country of residence. When required, we use appropriate safeguards for international data transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date above and may provide additional notice in the app or through other appropriate channels.
13. Contact Us
For privacy questions, data requests, or concerns, contact us at privacy@codelumix.com.
Developer: CodeLumix, Ho Chi Minh City, Vietnam